Shipping policy

SHIPPING & DELIVERY POLICY
Last updated: 30 May 2025

This Shipping & Delivery Policy is part of our Terms of Service and applies to all orders placed through our website.

🚚 UK Shipping Only

We currently ship within the United Kingdom only. Orders are dispatched discreetly from our UK fulfilment centre, sometimes via our trusted warehouse partners.

📦 Delivery Options & Fees

  • Standard UK Shipping (Tracked) – 2–4 business days via Royal Mail or equivalent

  • Free Shipping – Available on all UK orders over £40

  • Orders under £40:
        - Up to 1kg: £5.99
        - 1–2kg: £9.99

All delivery times are estimates and may vary based on order volume or courier availability.

📭 Discreet Delivery Promise

All parcels are shipped in plain, unbranded packaging — no logos, no product names, no embarrassment. We take your privacy seriously.

⏳ Delivery Delays

If your delivery is delayed, we’ll let you know as soon as possible and provide a revised ETA. We do our best to get your order to you quickly and discreetly.

📬 Questions?

Need help with your order? Drop us a line at info@alwaysunder.co.uk — we’re fast, friendly, and judgment-free.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.