Shipping policy

SHIPPING & DELIVERY POLICY
Last updated: 11 APR 2026

This Shipping & Delivery Policy is part of our Terms of Service and applies to all orders placed through our website.

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🚚 UK Shipping Only

We currently ship within the United Kingdom only. Orders are dispatched discreetly from our UK fulfilment centre, sometimes via our trusted warehouse partners.

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📦 Delivery Options & Fees

Free Shipping – Available on all UK orders

All delivery times are estimates and may vary based on order volume or courier availability.

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📭 Discreet Delivery Promise

All parcels are shipped in plain, unbranded packaging — no logos, no product names, no embarrassment. We take your privacy seriously.

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⏳ Delivery Delays

If your delivery is delayed, we’ll let you know as soon as possible and provide a revised ETA. We do our best to get your order to you quickly and discreetly.

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📬 Questions?

Need help with your order? Drop us a line at info@alwaysunder.co.uk — we’re fast, friendly, and judgment-free.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.